Do you know what your language says about you? The language we use has the power to inspire and motivate; to build trusting relationships and inclusive high performing teams that generate outstanding business results.
Our language can also have the opposite effect – destroying morale, excluding people and creating a toxic culture that stifles performance.
Unconscious bias distorts our perception of risk and causes us to be over-reliant on initial data, to disregard information that contradicts our existing beliefs, and engage in potentially damaging group think.
Richard Branson knows that innovation is key to survival, and has put his money where his mouth is by launching over 400 companies (so far) under the Virgin brand. Some are good (Virgin Active Gyms) some bad (Virgin Brides – did he really think that would take off?!) and some… read more →
Great advice for future female leaders (from those who’ve been there)In this 2 minute video, courtesy of the Insurance Industry Charitable Foundation, professionals from across the insurance market share their advice to women who want to become leaders.Their great first hand advice breaks down to 5 things: Find a mentor -… read more →
Building a powerful professional network is critical for career success.Social media is more important than ever and so staying up to date and building your network online is really important. LinkedIn is still the no. 1 choice for professional network building (although Twitter isn’t far behind and is actually my… read more →
The Essential Networking Checklist 44 ways for (re)insurance professionals to build their network ACCESS FREE COPY NOW! Create your own infographics
Helping others is a basic human desire. In fact, there’s even an argument to suggest that there is no such thing as “altruism” because we get so much pleasure from helping others that we’re ultimately helping ourselves. Whatever psychological theory you subscribe to, it’s undeniable that many of us are… read more →
Everywhere you go, people are talking about “innovation”. There are conference sessions, reports, brochures, and new “Head of Innovation” job posts popping up all over the market.But what exactly is “innovation”?Let’s take a common-sense definition : a process of finding novel solutions to important problems. So ironically, innovation is actually… read more →
What effect does a soft market have on brokers, and their skills? With insurers seemingly desperate to maintain and grow gross written premium levels, do brokers still need to be able to, well, broke? The answer is yes with a capital Y. In 1996 I launched my career broking international… read more →
If we work harder we’ll be more successful and if we’re more successful we’ll be happier, right? Wrong! In one of my favourite TED talks Shawn Achor, author of The Happiness Advantage talks (very quickly) about his research in positive psychology and why we may just have everything back to front.… read more →