Unconscious bias distorts our perception of risk and causes us to be over-reliant on initial data, to disregard information that contradicts our existing beliefs, and engage in potentially damaging group think.
What effect does a soft market have on brokers, and their skills? With insurers seemingly desperate to maintain and grow gross written premium levels, do brokers still need to be able to, well, broke? The answer is yes with a capital Y. In 1996 I launched my career broking international… read more →